Visitor Guidelines
(revised March 4, 2009)
Accessibility
The museum is fully wheelchair accessible. Wheelchairs are available at the front desk. Auxiliary hearing devices are available for the audio tour as well as large font scripts at the front desk.
Audio Tour
A self-guided audio tour in English is offered free of charge and subject to availability. The audio tour must be checked out and returned to the front desk. Audio tours should be returned 30 minutes before museum closing.
Cell-phones
For the enjoyment of our guests cell-phones need to be switched off in the museum. Cell-phone usage is not allowed in the galleries or garden.
Children
Children must be attended at all times. Playing and running in the galleries including the garden is prohibited. Strollers are allowed in the galleries unless otherwise noted at the museum entrance.
Deliveries
Deliveries need to be taken to the Visitors and Staff Entrance at the northern side of the building along Olive Street. Visitors need to use this entrance and sign in at the security office.
First Aid
During your visit if you require first aid please inform the nearest Security officer.
Food and Drink
No food or drink shall be brought into the museum. Food and drinks may be purchased and consumed in the Nasher Cafe serving area or other designated areas. Eating, drinking, or carrying food/ drink items in all gallery areas is strictly prohibited.
Lost and Found
Inquire at the security office beside Nasher Café about lost belongings or call (214) 242-5130.
Luggage and Backpacks
No luggage, including small carry-on and oversize backpacks, is allowed in the galleries or garden. These items may be checked into the museum’s unsupervised cloak room at the front desk. The museum reserves the right to have a discretionary policy regarding what can and cannot be allowed in the galleries. Questions about the luggage policy can be referred to the Security office at (214) 242-5130.
Sketching
Sketching is allowed in the galleries and garden with pencil, graphite, oil pastels, and conte crayons. Walkways and art works may not be blocked while sketching. For groups to sketch in the museum, please call Colleen Borsh, Education Assistant at (214) 242-5170.
Smoking
Smoking is not permitted anywhere in the museum or in front of the entrance.
Umbrellas
Wet umbrellas should be left in the umbrella stands at the front and back doors. Umbrellas are available for visitors to borrow while walking through the garden.